How long will it take to ship an electric bike to a UK address?
Our e-bikes are stock in UK. We will dispatch the product you ordered in 3 business days. And the parcel will arrive your address in 3-5 days.
Can the height of the saddle and/or handlebars be adjusted?
Sure. The electric bike ‘s height of saddle and handlebars can be adjusted.
How big is the frame on these bike, it looks a bit small in the pictures.
To the person enquiring to the size of the bike.
I am 6 feet tall. And I find that it is suitable for me to ride. it has 26 inch wheels. From the centre of the front wheel to the centre of the back wheel is a distance of 42 inches.
I am 172.7 cms tall. Is this bike suitable for my height?
To the person enquiring to the size of the bike.
I am 6 feet tall. And I find that it is suitable for me to ride. it has 26 inch wheels. From the centre of the front wheel to the centre of the back wheel is a distance of 42 inches.
Does this bike need a key so that you can use it in electric mode?
SUDOO adult electric bike has 2 keys for the lock of battery.
To turn on the electric mode, you only need to turn on the display switch and turn the throttle on the right handle!
In assist mode, just step on the pedal lightly!
SUDOO electric bikes are legal in the UK. Our electric bicycles have UN38.3 battery test report and have passed British customs inspection.
If the battery goes bad, how do you honor the waranty?
If the battery has quality problems within one year, please contact our customer service, once the problem is confirmed, we will replace the new battery for you free of charge.
Which parts of the electric pedal bikes I need to assemble by myself ?
85% parts of the e-bike assemblying have been already finished, and you need to do is putting on the front wheel, handlebar, headlight, foot support, pedals, saddle.